How to contact support on TikTok

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Having trouble on TikTok? Need help with an issue? Don’t worry! TikTok offers several ways to reach their support team. Whether you’re dealing with a technical glitch, a banned account, or reporting a problem, contacting support is simple.

Table of Contents:
1. 1. Use the App to Report an Issue
2. 2. Contact TikTok Through Email
3. 3. Reach Out via Social Media
4. 4. Visit the TikTok Help Center
5. 5. Submit a Feedback Form
6. Extra Tips

1. Use the App to Report an Issue

The easiest way to contact TikTok support is through the app itself. Follow these steps:

  • Open the TikTok app.
  • Tap on your profile in the bottom right.
  • Tap the three-line menu in the top right.
  • Go to Settings and privacy.
  • Scroll down to Report a problem.
  • Choose the issue that best matches your problem.
  • If the provided solutions don’t work, tap Need more help? to submit a request.
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This will send your issue directly to TikTok’s support team. They usually respond within a few days.

2. Contact TikTok Through Email

If you prefer email, TikTok has different addresses for various issues:

  • General Support: feedback@tiktok.com
  • Legal Issues: legal@tiktok.com
  • Business Inquiries: business-services@tiktok.com
  • Advertisements: advertise@tiktok.com

Be sure to provide details about your issue, including your username and any error messages. The more information, the better!

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3. Reach Out via Social Media

Sometimes, TikTok responds faster on social media. Try reaching them on:

Send them a polite message explaining your problem. They may reply or direct you to the right place.

4. Visit the TikTok Help Center

TikTok has a Help Center where you can find answers to common questions. Check it out here:

TikTok Help Center

You’ll find guides on account recovery, video restrictions, and other common issues.

5. Submit a Feedback Form

If none of the above methods work, try submitting a feedback form:

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TikTok Feedback Form

This is useful when other support methods don’t give you a response.

Extra Tips

  • Be clear and polite in your message.
  • Provide screenshots if possible.
  • Check your spam folder for replies.
  • Be patient, as response times vary.

Getting support on TikTok doesn’t have to be stressful. Follow these steps and you’ll be back to enjoying videos in no time!