How to contact support on TikTok

Having trouble on TikTok? Need help with an issue? Don’t worry! TikTok offers several ways to reach their support team. Whether you’re dealing with a technical glitch, a banned account, or reporting a problem, contacting support is simple.

1. Use the App to Report an Issue

The easiest way to contact TikTok support is through the app itself. Follow these steps:

• Open the TikTok app.
• Tap on your profile in the bottom right.
• Tap the three-line menu in the top right.
• Go to Settings and privacy.
• Scroll down to Report a problem.
• Choose the issue that best matches your problem.
• If the provided solutions don’t work, tap Need more help? to submit a request.

This will send your issue directly to TikTok’s support team. They usually respond within a few days.

2. Contact TikTok Through Email

If you prefer email, TikTok has different addresses for various issues:

• General Support: feedback@tiktok.com
• Legal Issues: legal@tiktok.com
• Business Inquiries: business-services@tiktok.com
• Advertisements: advertise@tiktok.com

Be sure to provide details about your issue, including your username and any error messages. The more information, the better!

3. Reach Out via Social Media

Sometimes, TikTok responds faster on social media. Try reaching them on:

• Twitter: @TikTokCreators
• Facebook: @TikTok
• Instagram: @TikTok

Send them a polite message explaining your problem. They may reply or direct you to the right place.

4. Visit the TikTok Help Center

TikTok has a Help Center where you can find answers to common questions. Check it out here:

TikTok Help Center

You’ll find guides on account recovery, video restrictions, and other common issues.

5. Submit a Feedback Form

If none of the above methods work, try submitting a feedback form:

TikTok Feedback Form

This is useful when other support methods don’t give you a response.

Extra Tips

• Be clear and polite in your message.
• Provide screenshots if possible.
• Check your spam folder for replies.
• Be patient, as response times vary.

Getting support on TikTok doesn’t have to be stressful. Follow these steps and you’ll be back to enjoying videos in no time!